The use of tools like ChatGPT for emotional support is transforming how many people address psychological challenges. Its immediate availability and low cost make it an attractive option, but it raises ethical concerns, such as data privacy and the accuracy of responses.

According to experts, while AI can complement traditional therapy, it is unlikely to fully replace human professionals.

AI is already impacting mental health through personalised assessments, between-session support, and hybrid treatments, yet its limitations in empathy and critical judgment are evident.

Moreover, there is a risk that excessive reliance on AI could affect young people and vulnerable groups or replace structural solutions in mental health care.

While technology continues to advance, therapists will remain essential, particularly for complex needs requiring human intervention.